IECSC Las Vegas 2022

The spa industry has one of the highest employee turnover rates of any industry and ever-changing guests.  As such, effective leadership is an essential component in operating a successful location. The Spas of today require leaders to generate revenue, keeping guests and employees engaged as well as satisfied. The concept of LAUGH Leadership reviews pillars of effective leadership for seeking to create an environment that is enjoyable for team members as well as guests. This course will explain the concept of LAUGH Leadership and review the steps as well as the application, to give your employees and clients an exceptional experience while increasing your revenue.

Adding a session to your schedule is NOT a formal registration. To ensure your place in the meeting room, you must register and pay for the session via the registration system. Click here to register.